Rapid Performance Support Tool (RPST) Frequently Asked Questions

Table of Contents

How should I use the tool?

Watch these 3 training videos to find out how the Rapid Performance Support Tool can help you – and how real-world EPI managers are incorporating the tool into their workflow.

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Can the RPST be used offline?

Yes, the RPST can be used offline in two ways:

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How can I save or share results?

After completing the assessment, you will land on the Assessment results page. From there, you can download and save a PDF of your results that can be shared from your device.

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Can the tool be used for monitoring and evaluation?

The RPST is designed as a decision-making support to complement existing supervision tools. Although the RPST may be used to identify changes in results over time, it is not designed for monitoring and evaluation.

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Is the RPST a supportive supervision tool?

Yes, the RPST is a supportive supervision tool that can be used in addition to, but not as a substitute for, existing tools and national guidelines.

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How often should the RPST be used?

The RPST can be used ad hoc or regularly. If possible, you may consider integrating it into the supportive supervision schedule every 3 or 6 months. Using the RPST more frequently may not leave enough time for measurable and sustainable change to take place.

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Who can I contact for technical support or implementation guidance?

Use the QR code or URL below to join the RPST WhatsApp group for questions and technical support.

https://chat.whatsapp.com/ITaeExOBFYKL3sePrbBirn

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What is the science supporting the RPST?

  • The RPST was modeled after a framework for systems analysis of organizational behavior called the Behavior Engineering Model (Binder, 1998) or Behavior Systems Analysis (McGee, 2021).
  • The self-reported questionnaire format was selected for the RPST based on evidence derived from use of the Individual Work Performance Questionnaire (IWPQ) “in context where the organization does not have resources to develop specific measures of job performance”. “[The IWPQ] may allow users to identify predictors (indicators) of worker performance” (Ramos-Villagrasa, 2019).
  • The RPST web app was designed and developed with input from TaskForce for Global Health consultants supporting district-level EPI programming.
  • In cooperation with CDC Tanzania and the Tanzania Ministry of Health, the The RPST was piloted with district-level EPI managers in 8 districts in the Dodoma region of Tanzania in May 2024. Feedback from the pilot informed functional updates to the tool.
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What aspects of health workforce performance does the RPST assess?

The RPST takes into account 6 factors that drive worker performance: expectations, resources, incentives, skills and knowledge, staffing, and motivators. These factors consider both supervisor and worker-related factors, which can be interrelated and interdependent on one another.

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